Privacy Policy
Effective Date: 1st December, 2023
1. Introduction
Welcome to p2p.co.ke (“we,” “our,” or “us”, “Pins To Planes Group”). This Privacy Policy explains the collection, use and sharing of personal data when using any of our platforms administered under Pins To Planes Marketplace, p2p.co.ke Website, Mobile Apps, Pins To Planes Group and all services provided through these platforms.
By using our services, you confirm that you have read, understood and agree to our terms of service and this privacy policy. If you do not agree with our terms, please do not use our services.
2. Categories of Personal Data We Collect
We collect personal data voluntarily provided by users, personal data provided by third parties and personal data collected automatically.
2.1. Data You Give Us
When registering for and using the Service, you may be asked to provide information about yourself, including your name, phone number, email and gender. This information, collectively referred to as “Required Information,” is essential for using our Service. You can use the Service even if you do not provide this data, but some functionality may be limited.
Additional personal information may be provided while posting an announcement, such as your CV or photos bearing personal information. By providing this information in an announcement, you make it publicly available. We will also make some personal data from your profile public to facilitate communication and transactions between users.
2.2. Data Provided to Us by Third Parties
If you log in using Facebook, we receive personal data from your Facebook account, including your profile image, name and Facebook ID.
If you log in with Google, we receive your name, email address, profile language settings, profile picture, gender and date of birth.
When using Apple’s sign-in feature, we receive Apple ID, name and email.
If you log in with Twitter, we receive your name, email address and profile picture.
If you were invited to create an account in the Service, the person who invited you may provide your contact information.
We may collect your name, official government ID number and photo image to confirm your identity and may share this information with a third-party service provider to validate it with governmental sources.
2.3. Data We Collect Automatically
We collect data about how you found us, device and location data, usage data, advertising IDs, transaction data and use cookies for analytics and record-keeping purposes.
3. Purposes of Processing Your Personal Data
We process your personal data for the following purposes:
3.1. To Provide Our Service: Enabling the use of the Service and preventing or addressing technical issues.
3.2. To Customize Your Experience: Tailoring content and offers to your preferences and interests.
3.3. To Manage Your Account and Provide Customer Support: Responding to technical support requests and providing notifications related to the Service.
3.4. To Communicate with You: Sending notifications and messages.
3.5. To Research and Analyze Your Use of the Service: Understanding user preferences and improving the Service.
3.6. To Send Marketing Communications: Providing information about our products and special offers.
3.7. To Personalize Ads: Targeting advertising to users.
3.8. To Enforce Terms and Prevent Fraud: Enforcing agreements, preventing fraud and addressing unauthorized use.
3.9. To Comply with Legal Obligations: Processing data as required by law, including requests from law enforcement agencies.
3.10. To Process Payments: Providing paid products and services.
4. Legal Basis for Processing Your Personal Data
We process your personal data based on your consent, to perform contracts with you, for our legitimate interests and to comply with legal obligations.
5. Sharing Your Personal Data
We may share your information with third parties under the following circumstances:
5.1. With Other Users: Your information may be shared with other users on our website when you engage in activities such as posting classified ads or sending messages.
5.2. Service Providers: We may engage third-party service providers to help us operate and maintain our website, including hosting, data storage, analytics and customer support.
5.3. Legal Requirements: We may share your information when required by law or in response to legal requests, such as court orders, subpoenas, or government investigations.
5.4 Acquisition: We may also share your information in the event of a merger, acquisition or corporate transaction.
6. How to Exercise Your Rights
You have the following rights regarding your personal data:
6.1. Access: You have the right to access the personal information we hold about you.
6.2. Correction: You can request corrections to inaccurate or incomplete personal information.
6.3. Deletion: You can request the deletion of your personal information.
6.4. Objection: You can object to the processing of your personal data in certain circumstances.
To exercise your rights, please contact us using the information provided in Section 8.
7. Age Limitation
We do not knowingly process personal data from individuals under 18 years of age.
8. Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit websites, we may collect information through cookies. For further information, visit www.allaboutcookies.org
9. How We Use Cookies
We use cookies in a range of ways to improve your experience on our website including understanding how you use our website. There are a number of different types of cookies. However, our website uses:
9.1 Functionality: We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
9.2 Advertising: We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
9.3 Analytics: We use Google Analytics cookies to report site usage statistics without personally identifying individual visitors to Google.
10. Marketing
We would like to send you information about our products and services. If you have agreed to receive marketing content, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes or giving your data to third parties. If you no longer wish to be contacted for marketing purposes, please write to us via our official email address set in Section 14.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the most recent changes. Please review this policy periodically to stay informed about how we collect and protect your information.
12. Data Retention
We store your personal data for as long as reasonably necessary to achieve the purposes outlined in this Privacy Policy.
13. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration and/or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure and we cannot guarantee absolute security.
14. Contact
For any question regarding this Privacy Policy or your personal data, send an email to info@pins2planes.com.